Frequently Asked Questions

Concierge Pediatrics offers a level of access, time, and personalized care that traditional practices simply cannot match. Our patients receive same-day visits, extended appointments, 24/7 support from their doctor, and guidance that considers the whole child. We build long-term relationships with families and provide the type of attentive, connected care every parent deserves.

We offer different tiers of membership to best suit your family’s needs. Membership can include in-person and/or virtual visits, as needed, as well as same-day or next-day appointments, extended visit times, routine vaccines, sick visits, and necessary lab work done in our office. You also receive 24/7 access to your pediatrician by text, phone, or telehealth, along with care coordination when needed. We intentionally keep our patient panel small so every family receives exceptional access and attention.

We see patients from birth all the way to age 30. We can provide care for your child away at college and help them transition into adult medicine when the time comes.

Some membership plans, including virtual-only care, are limited by age. Please see our membership page for details.

Yes. In order to provide the highest quality of personalized care to each family, we will limit the number of new patients. Once the practice reaches capacity, families will be placed on a wait-list and notified when a spot becomes available.

Yes. You may upgrade or adjust your membership tier. Our team will help you review your options.

Yes. Memberships can be canceled at any time with 30 days notice. Memberships include a one-time initiation fee, which is nonrefundable. New families agree to a 12-month initial commitment when joining.

Membership fees vary based on the plan you choose and the number of children enrolled. A one-time activation cost will be applied. Please contact our team or visit our Membership page for pricing.

Yes. Families may choose annual, quarterly, or monthly billing. Payments can be made using credit card, debit card, or ACH/e-check.

We offer sibling discounts for certain membership packages and occasional promotional incentives. We also offer discounts for memberships paid in full, except for our Essentials plan. Contact our team for details.

No. The annual membership fee is not covered by insurance. If your insurance plan includes out-of-network benefits, you may be able to submit for reimbursement. Beginning in 2026, your high deductible plan may be eligible for reimbursement with an HSA. Please contact us for more information.

No. There are no visit fees or co-pays. Your membership covers your doctor visits.

Possibly. Depending on your tax situation, membership fees may be deductible. Please consult your tax advisor for guidance.

Yes. Membership gift certificates are available and make a meaningful present for holidays, birthdays, or baby showers.

Yes. All routine well-child visits, school and camp physicals, and vaccinations are provided in our office.

Yes. Membership gift certificates are available and make a meaningful present for holidays, birthdays, or baby showers.

We follow evidence-based vaccination schedules. If you have concerns or questions, we are happy to discuss them and create a plan that keeps your child safe and healthy.

Yes. We support families with concerns such as anxiety, ADHD, school stress, and behavioral challenges. We provide evaluations, referrals, and care coordination. Medication management is available for members for a fee.

Yes. Our practice is welcoming and supportive of neurodiverse children, including those with autism, ADHD, sensory needs, and learning differences. We work closely with families to develop individualized, thoughtful care plans.

We do not provide dental services, but we are happy to refer you to trusted pediatric dentists and orthodontists within our community.

Yes. Home sick visits are included for Premier members and available to other members for a fee. Please contact us to learn more.

Upon enrolling for our telehealth eligible membership packages or when purchased as an add-on service, families are provided with a state-of-the art Nonagon telehealth device. Our team teaches you how to use it step by step. The device allows accurate remote diagnosis whether you are home, at school, or traveling. If you do not have the device with you, you can still meet with your pediatrician virtually, and we will guide you on the next steps for care.

We view ourselves as medical concierges. Whether your child becomes sick at home, at school, or while traveling, our team is ready to support you. With the telehealth device, we can diagnose many illnesses remotely. If a specialist is needed, such as an orthopedist or plastic surgeon, we assist in coordinating referrals and help you get seen quickly.

We offer full support for college students through telehealth visits, medication management, coordination with campus health services, and the use of a take-home telehealth device when appropriate.

We welcome expectant parents and enjoy helping families prepare for their new arrival. After your baby is born, we offer a post-hospital newborn exam, which can even be done in your home.

You can reach your doctor by text at any time. We offer virtual visit, and/or in-person appointments, dependent on which plan you choose. If your primary pediatrician is unavailable, another member of our clinical team will care for your child with the same level of attention and support.

A Concierge Pediatrics doctor personally speaks with all prospective families before enrollment. This complimentary consultation ensures that our practice is the right fit for your family.