Frequently Asked Questions

Our membership model provides families with a personalized approach to caring for their child(ren), while offering greater access needed to meet the demands of today’s busy family. Our members can choose to connect directly with their doctor via in-person visits, text, phone and/or virtual visits 24/7.

The Concierge Pediatrics membership includes unlimited in-person and virtual visits, routine vaccines and necessary lab work conveniently done inside of our offices.

For those times when you need an in-person visit with your pediatrician, we offer same-day appointments, with limited waiting times at our modern offices. Furthermore, our appointments have no time limits and our doctors offer advanced diagnostic testing, not traditionally offered elsewhere.

One of our concierge pediatricians personally speaks with all prospective families prior to signing up. This complimentary consultation provides an opportunity for both parties to determine if they will be a good fit for one another. Contact us to learn more.

Membership fees can be conveniently paid for with a credit card, debit card or ACH/e check.

For more information about our pricing, please contact us via email, text or give us a call.

In order to provide personalized care to each family we will limit the number of new patients. Once the practice reaches capacity, families will be placed on a wait-list and notified when a spot becomes available.

The annual membership fee is not covered by insurance. However if your plan offers out of network coverage, you may be able to get reimbursed after submitting claim forms.

There is no charge for Sick and Well Visits as they are included in the membership fee.

One of the most exciting times of a parent’s life is the birth of their child. It is also a time when new parents need the most support from their family, friends and pediatrician. We are happy to meet with you to discuss your newest family member’s upcoming arrival and care. Once your baby is born, we will conduct the newborn (post-hospital) exam in the comfort of your own home.

Our commitment is to respond in a timely manner to your medical questions and issues via text, phone, our state-of-the-art Nonagon telemedicine device and in-person visits. Our members find this very reassuring to know that when their child is ill, they can speak with the doctor who knows them best. In the event that your doctor is on vacation or unavailable, one of our other providers will be covering and will be able to provide the same exceptional level of personalized service.

Upon enrolling, each family is provided with a state-of-the art Nonagon telehealth device. Whether at home, in your dorm room, or on vacation, the Nonagon allows our concierge pediatricians to diagnose many illnesses in a quick and immediate fashion. This will provide an added convenience along with the high quality of care you will come to expect from your Doctor.

Think of us as more than just pediatricians. We are concierges in the medical field offering our knowledge and strong relationships to our members. Our goal is to be exactly what our members need and when they need us. That means being there for you if your child isn’t feeling well while at home or out of town. Having the Nonagon telehealth device by your side will allow our team to support you in the event your child isn’t feeling well. Furthermore, in the event of an injury, we will work to guide our members and help to make the necessary connections to other professionals so that you can be seen as quickly as possible.

Yes, membership can be canceled at any time provided a 30-day notice is given. However, a 12-month initial commitment is required when first joining the practice. 

Depending on your family’s tax specifics, you may be able to deduct the annual membership fee. We suggest you consult with your tax advisor.

Yes! There is no better gift than the gift of health, peace of mind, and 24/7 access to reach their pediatrician. Membership gift certificates are available and make a wonderful gift.